How to fix the issue of YouTube app not able to launch on Samsung Smart TV

After connecting my iPhone to my Samsung Smart TV via Chromecast, I accidentally powered off my TV with the remote.

Since the YouTube app was playing when I accidentally switched off my TV with the remote, something got screwed. When I switched on my TV again and launch the YouTube app again, a black screen showed up perpetually.

In order to have a reference in the future, I document the steps that I took to fix the issue.

Suggested ways to fix issue of YouTube app not able to launch on Samsung Smart TV

In such a situation, I immediately tried out suggested remedies provided on the internet:

  • Switch off the TV, unplug the TV from power plug and turn it on again.
  • Reinstall YouTube app via Samsung Smart Hub
  • Restore TV to initial factory settings

However, these remedies did not work for me. Although these actions should reset my YouTube app, I still saw the same recommendation screens when I hovered over the app icon.

How I fixed the issue of YouTube app not able to launch on my Samsung Smart TV

Since the Smart TV is a black box for me, the next step that I did to debug the issue was to try other Apps. Although the Netflix App was useable, the internet browser was not. Given that, I came to the conclusion that the real issue was the internet connectivity of my Samsung TV.

Therefore, I proceeded to disconnect the wireless connection of my TV. When I tried to connect my TV to my home's wireless network, I was prompted to enter the password again. After my TV had connected successfully with my wireless network, I was able to use my YouTube app again.

About Clivant

Clivant a.k.a Chai Heng enjoys composing software and building systems to serve people. He owns and hopes that whatever he had written and built so far had benefited people. All views expressed belongs to him and are not representative of the company that he works/worked for.