{"id":2204,"date":"2021-12-22T18:05:28","date_gmt":"2021-12-22T10:05:28","guid":{"rendered":"https:\/\/www.techcoil.com\/blog\/?p=2204"},"modified":"2021-12-22T16:20:29","modified_gmt":"2021-12-22T08:20:29","slug":"my-logitech-mx-master-2s-cursor-was-not-moving-on-my-computer-screen-and-how-i-made-it-work-again","status":"publish","type":"post","link":"https:\/\/www.techcoil.com\/blog\/my-logitech-mx-master-2s-cursor-was-not-moving-on-my-computer-screen-and-how-i-made-it-work-again\/","title":{"rendered":"My Logitech MX Master 2S cursor was not moving on my computer screen and how I made it work again"},"content":{"rendered":"

While trying to capture screenshots on my Mac, I noticed that my mouse cursor was jittering and not doing my bidding. <\/p>\n

After a while, my Logitech MX Master 2S mouse cursor stopped moving altogether. <\/p>\n

Since I considered Logitech MX Master 2S wireless mouse a good buy<\/a>, I decided to repair it.<\/p>\n

This was how I went about solving the problem.<\/p>\n

Connecting another USB mouse<\/h2>\n

If you do not have a working trackpad, then you may want to connect a USB mouse<\/a> to help you in your troubleshooting. <\/p>\n

Figuring whether my mac was connected to my Logitech MX Master 2S<\/h2>\n

Before I began my troubleshoot work, I made sure that my Logitech MX Master 2S was charged. <\/p>\n

\"Logitech<\/p>\n

When I was sure that my Logitech MX Master 2S wireless mouse was charged, I checked the connection between my Mac and the mouse.<\/p>\n

Checking if the Logitech unifying receiver USB device is connected to my mac<\/h3>\n

Since I connect my mouse via the Logitech unifying receiver<\/a> attached to my Mac, I proceeded to check that connection first.<\/p>\n

In order to do so, I clicked on the Apple Logo -> About this Mac.<\/p>\n

\"About<\/p>\n

When I saw this screen, I clicked on System Report...<\/strong> and then select the USB option under the Hardware section:
\n\"USB<\/p>\n

Given that, I was sure that my Mac was able to connect to the Logitech unifying receiver.<\/p>\n

Checking if Logitech MX Master 2S wireless mouse can connect to my mac via Bluetooth<\/h3>\n

In order to get more connectivity options, I also followed the Logitech guide to connect my MX Master 2S to my Mac<\/a>.<\/p>\n

Once I had done so, I was pretty sure that the cursor not moving was not due to connectivity issues.<\/p>\n

Trying other mouse functions<\/h2>\n

So the cursor was not moving, how about the mouse clicks and scrolls?<\/p>\n

With that in mind, I checked if the mouse could scroll and click. <\/p>\n

After verifying that my mouse could scroll and click, I did some research on the web.<\/p>\n

One possible reasoning for unresponsive cursor is that the gesture\/thumb button is stuck. <\/p>\n

\"Gesture<\/p>\n

Given that I went ahead to open up the mouse to fix the gesture button.<\/p>\n

There are two T5 Torx screws at the top and 4 other Philips type hidden behind the mouse stickers.
\n\"Underside<\/p>\n

In case you do not have the screw bits, you may want to get a Mini Screwdriver Set with the screw bits<\/a>.<\/p>\n

Since there is a cable attached to the top and bottom of the mouse, please separate the parts carefully.<\/p>\n

After opening up the mouse case, I loosened the screws of the gesture button. \"Gesture <\/p>\n

When I was done, I covered up the mouse case and attached back the six screws on the underside of the mouse.<\/p>\n

That solved the problem. In addition to that, I was able to freeze the cursor when I clicked on the gesture button.<\/p>\n\n